FRATERNAL COMPOSITE SERVICE NEW YORK

Our encounter with Fraternal Composite Service was profoundly unsatisfactory. As a result of the image editing services we provided between December 2021 and June 2022, our company is owed a substantial amount totaling $131,200. Despite our persistent attempts to secure payment, we encountered a lack of responsiveness and communication from the company.

Throughout our partnership with Fraternal Composite Service from 2019 to June 2022, we diligently processed over 400,000 images for them. Regrettably, they failed to uphold their end of the agreement by compensating us for our work.

When we sought payment, the company offered various explanations, such as staff members contracting COVID-19, being on vacation, undergoing audits, and auditors reviewing our billing. These excuses persisted even when we stopped providing them with processed files in June 2022. Mr. White, in an effort to prolong the delay while continuing to send us approximately 1,000 files for processing each day, assured us that our records were being reviewed and that he would respond promptly. Given our longstanding business relationship spanning four years, we initially trusted his intentions and continued processing their images.

However, in June 2022, when we ceased processing their images until the outstanding balance was cleared, Fraternal Composite Service presented yet another excuse. Mr. White, evidently unwilling to remunerate us, concocted a story claiming that his office remained closed for five months due to the impact of Covid. He argued that we had billed him for work performed during this period when, according to him, his office was entirely shut down. We possess evidence contradicting Mr. White's assertions, as we received work from his staff members who operated remotely during the pandemic. We presented this evidence to Mr. White, but he remained obstinate. He then shifted his stance, disputing the quality of our work. We firmly believe that our evidence sufficiently demonstrates the falsity of Mr. White's excuses and reinforces our assertion that we fulfilled our obligations.

Despite our irrefutable evidence, Mr. Bill White persistently offered new excuses to evade payment. His most recent response to our Google review for Non-Payment claims that he processed those images through another company. Yet, we possess email correspondence from Mr. White himself, explicitly requesting that we continue sending images to his company, despite our decision to halt processing due to his consistent failure to pay and the substantial outstanding balance. We had previously emphasized to Mr. White the necessity of timely payment for us to continue providing services to his organization. We were profoundly disappointed by the unprofessional conduct and lack of business ethics exhibited by Fraternal Composite Service. It is disheartening to observe that while positive reviews on their website are limited to photographers, their vendors are ignored, receiving no response to their calls and emails.

Based on our firsthand experience, we are unable to endorse this company to others and strongly advise exercising caution before entering into any partnership with Fraternal Composite Service.

Please find below partial screenshots of work completed during the Covid-19 period. Despite this evidence, Mr. White persists in disputing that we billed him for work performed during that time and claims his office was closed for five months. We present this evidence to enable you to form your own conclusion regarding Fraternal Composite Service's deceptive behavior, as they offered a variety of excuses to evade their payment obligations to us.

I am also attaching a screenshot of a number of reminders we sent them to send the pending payments.